Refund policy
RETURN POLICY:
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unopened, untampered with and in the same condition that you received it. Your item must be attached to the cardboard backing at the base and in the plastic sleeve to qualify for a return. To begin the process of a return, please fill out our contact form or email us at contact@blendedcoextensions.com to submit your request. Once your request is approved, you will receive an email confirmation with the address to mail the return back to via a carrier of your choice. We do not provide prepaid shipping labels, all return shipping is responsibility of the customer. Please do not fold the packaging & ship back in the same box you received the item in to retain its' natural shape.
The below products are ineligible for returns/exchanges:
- Education Kits
- Discontinued and/or Sale Items
- All Tools & Accessories
REFUND POLICY:
All products must be in the original form and condition that our Blended & Co. facility packages all items sold. Refunds are only given for products that are in unopened and in unused condition. Products must not be opened, worn or tampered with due to hygienic reasons and the safety of our customers.
Once we receive the return items back to our facility, please allow 4 business days for our return facility to process the return. We will inspect the returned item and notify you that we have received the return. You will be notified through the same email that you originally sent a ‘Return Request” from. If your return is approved, we will initiate a refund to your payment card/original method of payment. The refund can take 5-7 business days to reflect on your account, depending on your bank. A 15% restocking fee will apply to all returned hair.
- Refunds will only be issued if products are returned within 30 days of purchase date.
- Refunds are issued in the original form of payment once the returned products are received by Blended & Co.
- Original shipping costs are non-refundable and return shipping is not provided by Blended & Co.
- Free shipping promotions are subject to minimum order amounts; hence a refund will be issued less the actual shipping cost.
- Refunds may take 5-7 business days to process once Blended & Co. has received the returned product.
- Please keep the tracking number of returned product(s) for delivery verification.
EXCHANGE POLICY:
All products must be in the original form and condition that our Blended & Co. facility packages all items sold. Exchanges are only given for products that are in unopened and in unused condition. Products must not be opened, worn or tampered with due to hygienic reasons and the safety of our customers.
You have 30 calendar days to return and exchange an item from the date you received it. To be considered eligible for a return and exchange, your item must be unused, unopened, untampered with and in the same condition that you received it. Your item must be attached to the cardboard backing at the base and in the plastic sleeve to qualify for a return and exchange. To begin the process of a return, please fill out our contact form or email us at contact@blendedcoextensions.com to submit your request. Once your request is approved, you will receive an email confirmation with the address to mail the return back to via a carrier of your choice. We do not provide prepaid shipping labels, all return shipping is responsibility of the customer. Please do not fold the packaging & ship back in the same box you received the item in to retain its' natural shape.
Upon receiving the returned item back to our facility, it takes 4 business days for your exchange to be shipped via Ground Shipping. Please fill out our contact form or email us at contact@blendedcoextensions.com to begin the process of an exchange.